PEPPOL-EN16931-R061
Direct debit mandate reference is missing
ErrorPeppol BIS 3.0BT-89
Also available in:NederlandsFrançais
What it means
An invoice paid by direct debit must include the mandate reference. This identifies the customer’s authorisation to collect payment.
Typical causes
- Direct debit was selected without a mandate reference.
- The mandate reference was not included in the export.
How to fix it
- Check that direct debit is the agreed payment method.
- Enter the reference from the customer’s mandate.
- Ask your provider to export it in PaymentMandate/ID if it is already recorded.
What the rule says (technical)
Mandate reference MUST be provided for direct debit.
Add cac:PaymentMandate/cbc:ID when PaymentMeansCode is 49 or 59.