How to send e-invoices from Microsoft Dynamics 365 Business Central

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Business Central provides electronic document functionality and connects to external access points for document exchange. Microsoft distinguishes the newer E-Documents framework from the sending workflow documented for versions before 2023 release wave 2.

Before you start

  • Identify the E-Documents framework applicable to the installed version.
  • Set up the electronic document service.
  • Arrange credentials and any required agreement with an external provider.
  • Complete company, customer, item and unit-of-measure master data.

Step by step

  1. 1Complete the core E-Documents setup for the installed version.
  2. 2Open E-Document Services.
  3. 3Select the appropriate Service Integration.
  4. 4Choose Setup Service Integration and configure the provider connection.
  5. 5Check customer identifiers and the document sending configuration.
  6. 6Create and post the invoice using the configured electronic document workflow.
  7. 7Review the electronic document processing result.

Why invoices from Microsoft Dynamics 365 Business Central get rejected

  • Missing partner, item or unit-of-measure master data can leave required electronic invoice information incomplete.
  • Selecting an electronic format does not replace the external provider connection needed for network delivery.
  • Do not apply the older Post and Send procedure without checking the installed framework.

Good to know

  • Microsoft’s older sending article names PEPPOL without establishing a current BIS version.
  • Provider and localisation requirements differ; some routes require an additional app.

Sources

Taken from Microsoft’s own documentation, checked on 28 Oct 2026. Menus change — follow the vendor’s page if they differ.

Common problems

Other accounting software